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Legal Policies for CariPromos

Last Updated: September 10, 2026

Welcome to CariPromos, a platform jointly owned and operated by Mindelo and Gabcol Consulting (collectively referred to as "the Company", "we", "us", or "our"). These legal policies govern your access to and use of the CariPromos platform (the "Platform") and our related services.

By accessing or using our Platform, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services.

Part 1: Terms of Service


1. Acceptance of Terms

By accessing or using CariPromos, you confirm that you have read, understood, and agreed to these Terms of Service. If you are using the Platform on behalf of a business, brand, or agency (a "B2B Client"), you represent that you have the authority to bind that entity to these terms.


2. Description of Services

CariPromos provides digital infrastructure and services for promotional campaigns. We offer two primary tiers of service:

  • 2.1 Self-Service Promotional Engine: A software-as-a-service (SaaS) tool allowing users to independently create, manage, and execute digital promotions, giveaways, and campaigns, complete with automated entry collection and winner generation.
  • 2.2 Managed B2B Custom Promotions: A bespoke service where CariPromos partners with enterprise clients, brands, and agencies to design, develop, and execute highly customized promotional campaigns.


3. B2B Custom Promotions & Client Responsibilities

For B2B Clients utilizing our Managed Custom Promotions or Self-Service engine:

  • Official Rules & Legal Compliance: The B2B Client is solely responsible for drafting the official rules of their promotion, determining eligibility requirements, and ensuring the promotion strictly complies with the gaming, lottery, and consumer protection laws of Trinidad and Tobago (or any other applicable jurisdiction).
  • Prize Fulfillment: The B2B Client retains sole responsibility and liability for the procurement, administration, and timely fulfillment of all advertised prizes to the winners. CariPromos merely acts as the technological facilitator of the draw.
  • Indemnification: B2B Clients agree to fully indemnify, defend, and hold harmless Mindelo and Gabcol Consulting from any claims, damages, lawsuits, or regulatory fines brought by participants, government bodies, or third parties arising out of the Client's promotion, prize fulfillment failure, or breach of local laws.
  • Service Agreements: Custom B2B campaigns may be subject to additional Statements of Work (SOW) or Service Level Agreements (SLA), which will supersede these terms in the event of a direct conflict.


4. Payments, Billing, and Fees

  • Payment Processors: We utilize third-party payment gateways, specifically WAM and WiPay, to process online transactions securely. B2B Custom Promotions may alternatively be billed via direct invoice.
  • Refunds: Due to the digital nature of our services and the upfront costs of infrastructure provisioning, all payments are strictly non-refundable once a promotion has been activated or custom development has commenced, except as required by applicable law or at the sole discretion of the Company.
  • Disputes: Any payment disputes must be raised with us directly before initiating chargebacks.


5. Prohibited Conduct

You agree not to:

  • Use the Platform for any illegal, fraudulent, or unauthorized purpose.
  • Launch promotions that violate local laws.
  • Attempt to bypass any security mechanisms, manipulate random winner generation algorithms, or exploit payment gateways.


6. Intellectual Property

All core platform software, designs, text, and graphics are the exclusive property of Mindelo and Gabcol Consulting. You are granted a limited, non-exclusive license to use the Platform. B2B Clients retain full ownership of their respective brand assets, trademarks, and marketing materials uploaded for their campaigns.


7. Limitation of Liability

To the maximum extent permitted by law, Mindelo, Gabcol Consulting, and their directors or agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, arising out of your use of the Platform, platform downtime, or the failure of any promotion to generate expected business results.


8. Dispute Resolution and Governing Law

  • Jurisdiction: These Terms shall be governed by and construed in accordance with the laws of the Republic of Trinidad and Tobago.
  • Arbitration: Any dispute, controversy, or claim arising out of or relating to these Terms shall be settled amicably through negotiation. If unresolved within thirty (30) days, the dispute shall be submitted to binding arbitration in Trinidad and Tobago in accordance with the Arbitration Act, Chap. 5:01.


Part 2: Privacy Policy

1. Information We Collect

We collect the following types of information:

  • Client Information: Name, email address, phone number, company name, and billing details provided by our B2B Clients.
  • Participant Data: Data collected from end-users who enter promotions (e.g., names, emails, WhatsApp numbers, receipt uploads).
  • Technical Data: IP addresses, browser types, device identifiers, and platform interaction metrics.


2. How We Use Your Information

We use your data to:

  • Operate the CariPromos platform and execute draws.
  • Send automated transactional notifications (e.g., Welcome Emails, WhatsApp Winner alerts).
  • Analyze platform usage (via Google Analytics 4) to improve user experience.


3. Data Sharing for B2B Custom Promotions

When an end-user (participant) enters a promotion hosted on our Platform on behalf of a B2B Client:

  • Client Access: We may share the participant's entry data (including personal information) with the specific B2B Client running that promotion, so they can verify entries, contact winners, and fulfill prizes.
  • Client Privacy Policies: Once data is shared with the B2B Client, it becomes subject to that specific Client's privacy policy. We require our B2B Clients to handle this data in accordance with applicable data protection laws.


4. Payment Processing Data

We do not store complete credit card numbers or sensitive payment authentication data on our servers. All financial transactions are securely processed and vaulted by our trusted third-party gateways, WAM and WiPay, strictly adhering to PCI-DSS compliance standards.


5. Other Third-Party Sharing

Aside from B2B Clients running the specific promotions you enter, we do not sell your personal data to third-party data brokers. We only share data with service providers necessary for platform operations:

  • Analytics Providers: Google Analytics 4 (GA4) to track aggregated, anonymized traffic data.
  • Communication Services: Meta (WhatsApp API) and SMTP providers for delivering automated notifications.
  • Legal Compliance: If required by law enforcement or regulatory bodies in Trinidad and Tobago.


6. Data Retention and Security

  • Retention: We retain participant data for as long as necessary to complete the promotion and for a reasonable period thereafter to address any disputes or regulatory audits. Financial transaction records are retained for tax compliance as required by Trinidad and Tobago law.
  • Security: We implement industry-standard encryption and secure socket layer (SSL) technology. However, no internet transmission is 100% secure.


7. Your Rights

Depending on your jurisdiction and international standards, you have the right to:

  • Access the personal data we hold about you.
  • Request the deletion of your account and personal data (subject to legal retention requirements and ongoing promotional audits).

8. Contact Us

For any questions regarding these Legal Policies, data privacy, or dispute resolution, please contact us at:

  • Email: hello@caripromos.com
  • Companies: Mindelo & Gabcol Consulting